Pisano

Feb 11, 2017 8:30:00 AM

What is Mobile World Congress? And Why Is MWC Special Among Other Events?

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Jan 8, 2017 4:48:00 PM

Are You Aware of the 7 Deadly Sins of Blogging?

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Jan 5, 2017 6:15:00 PM

Interview with a Giant of the Investor World: Refiye Yazıcı Tells Everything About Building Startup-Investor Relationships

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Dec 25, 2016 5:40:00 PM

Invest in “Now”: We Introduced Generation Z to Startups

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Dec 25, 2016 10:45:00 AM

What Do People Want in 2017

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Dec 20, 2016 2:30:00 PM

How to Avoid Planning Fallacy and the Malevolent Hiding Hand in 5 Steps

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Dec 18, 2016 5:50:00 PM

Do You Think You Communicate When You Tip?

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Dec 15, 2016 2:00:00 PM

Is It Possible to “Read” the Minds of Your Customers?

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Dec 5, 2016 5:21:00 PM

If You Missed TEB Customer Experience Day, Here’s What Happened

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Nov 23, 2016 2:30:00 PM

Buy Nothing Day is an Important Reminder to Tango with Your Customers

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Nov 17, 2016 3:23:00 PM

10 Ways Your Hotel Can Do Much Better at Guest Experience Management

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Nov 10, 2016 10:30:00 AM

Why Did Traditional Market Research Methods Fail in the US Elections?

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Nov 1, 2016 3:00:00 PM

2 Examples of Very Disappointing Customer Experience Strategies

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Oct 24, 2016 5:48:00 PM

Ditch the Paper Surveys for a Better Environment AND Better Customer Experience

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Oct 24, 2016 10:15:00 AM

Don’t You Dare Think Your Customers Are All the Same

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Oct 13, 2016 11:45:00 AM

McDonald’s Talks About Mystery Shoppers with Pisano and Other KMD Highlights

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Oct 12, 2016 4:59:00 PM

How Do You Celebrate National Customer Service Week? Here’s How We Do

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Oct 11, 2016 7:00:00 PM

How to Create Successful Guest Experience

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Oct 10, 2016 3:15:00 PM

Are Your Stores Accessible?

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Oct 4, 2016 3:00:00 PM

Interview with Zeynep Zorlu: Team Diversity Means Better Business

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Sep 30, 2016 3:30:00 PM

How to Create A New Menu with Your Customers: Success Story from Pizza House and Coffee Corner

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Sep 27, 2016 4:30:00 PM

Why Are The Customer Experience Events Important?

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Sep 25, 2016 10:30:00 AM

The Top 4 Customer Experience Trends in 2016 You Should Not Miss

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Sep 22, 2016 10:45:00 AM

How Will iPhone 7 Perfectly Handle Customer Experience Strategy?

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Aug 23, 2016 1:45:00 PM

What Could Have Improved Guest Experience at Rio?

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