How to Stand Out in Today's Experience Economy
On October 4th, we came together with customer experience professionals during an all-day event to celebrate CX Day 2022, as it is no celebration without our friends and partners from the Experience Management professionals’ community!
Dozens of different topics on Customer Experience and Employee Experience, from sectoral dynamics to success stories were discussed in a total of 10 sessions in both English and Turkish. We also have seen how companies can expand their sphere of influence through the power of business partnerships and partnership agreements.
Pisano CEO Özkan Demir delivered the opening speech of our CX Day 2022: Customer-Centric Enterprises event. He talked about Pisano's vision of total experience and how customer-oriented approach can affect the structure, culture, profitability and entire identity of companies.
Then he invited Pisano CX Consultant Gökhan Kara and Pisano Employee Experience Director Orçun İrfan both internationally certified experts in their fields. Together they discussed the concept of total experience and how businesses can turn into customer-oriented companies.
You can watch below the opening speech of the event, given by Pisano CEO Özkan Demir.
Click here to see the entire session summaries and recordings of our CX Day 2022: Customer-Centric Enterprises event.