In this webinar we explore what it truly means to be "omnichannel" and how to create delightful experiences that span multiple touchpoints across the many channels modern businesses operate in.

In This Webinar We Cover:

• Managing customer expectations around omnichannel experiences
• Examples of seamless experiences provided to customers
• Key elements of successful experience design

Panelists:

• Mike Male - Senior Manager @PwC
• Mike Soylu [Moderator] - General Manager, APAC @Pisano
• Richard Mayne, CCXP- Senior Partner @Hehsed
  
  

  Watch Now On-Demand

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