Umpalumpeando & Pisano Partnership

About Umpalumpeando

Umpalumpeando is a trusted CX partner in Mexico, helping businesses design and implement exceptional customer experiences. Their services range from Pisano-powered surveys to customer journey mapping and data analysis.

With expertise in NPS, CSAT, and other proven methodologies, they support both public and private sector organizations in improving customer satisfaction and long-term loyalty. Their local expertise, tailored solutions, and CRM integration capabilities ensure that businesses get the most out of their VoC programs.

Easy Implementation with Best-in-class Support

Pisano's platform is designed for seamless implementation, minimizing disruption and maximizing time-to-value. Our streamlined process simplifies evaluation, contracting, integration, and deployment, so you can start gathering valuable customer feedback in no time. This is further enhanced by Umpalumpeando's local support team, ensuring a smooth and efficient onboarding experience.

Real-Time Insights:

Act on Feedback as It Happens

Capture customer feedback in real-time and take immediate action to address concerns or capitalize on opportunities. Pisano's platform provides instant access to valuable data, enabling you to proactively improve the customer experience and build stronger relationships.

Scalable and Flexible:

Grow Your VoC Program with Ease

Whether you're new in CX or have an existing platform you consider to migrate from, Pisano's platform can scale to meet your needs. With no limits on feedback, surveys, users, or roles, you can gather comprehensive insights and adapt your VoC program as your business and strategy evolves.

Seamless Integration:

Connect with Your Existing Systems

Pisano integrates seamlessly with your existing CRM and other business systems, providing a holistic view of your customers. This allows you to combine feedback data with other valuable information, creating a comprehensive understanding of the customer journey. Umpalumpeando's expertise in CRM integration ensures a smooth and efficient connection.

A Winning Combination:

Global Recognition, Local Expertise

Empower your CX strategy with a a globally recognized and top-rated VoC platform, validated by industry experts and trusted by leading brands worldwide. Combined with deep understanding of the Mexican market, benefit a powerful solution that delivers both world-class technology and local expertise.