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Pisano vs QuestionPro CX

Beyond Survey, Your Partner in Total Experience Management

Looking for a solution that is beyond survey, a real Partner in becoming an experience-centric enterprise?
Your search ends here. Pisano partners with businesses in more than 20 countries delivering exceptional and custom partnership via its Total Experience Management Platform.
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Respect to QuestionPro Team

They have been recognized for their cost-effective survey solutions. Only if, you do not need more than surveys.

3 Reasons to Choose Pisano over QuestionPro CX:

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1. We Are A Better Fit For Enterprises

Don't settle for limitations and compromises.

While QuestionPro CX may offer scalability, they lack the necessary expertise in supporting complex large enterprises. In contrast, Pisano is well-equipped to handle the unique needs of these organizations, providing advanced features and robust support. Unlike QuestionPro CX, we offer extensive customization options that cater to a wide range of projects and excel in on-premises integrations, allowing enterprises to seamlessly integrate our platform into their existing systems. Furthermore, our solution ensures smooth navigation through corporate hierarchies, enabling businesses to effectively track user roles and movements across departments.

2. Pisano is a Platform You Can Trust

The security and reliability of our platform is crucial, ensuring that your valuable data is safeguarded at all times. With Pisano, you can rest assured that your dissertation data, research, and insights are in safe hands. Furthermore, our robust and efficient tools, including our advanced weighting capabilities, are designed to provide accurate and reliable calculations, allowing you to gain precise insights without any technical glitches. We strive to deliver a seamless and uninterrupted experience, ensuring that your respondents can fully engage with your surveys without experiencing any delays or disruptions.

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3. Our Total Experience Management Platform Delivers Beyond Survey

QuestionPro CX's approach to leveraging indirect and inferred feedback data sources, along with predictive and prescriptive analytics, exhibits certain limitations. While they provide valuable insights, the scope of their utilization in these areas is somewhat restricted. Additionally, when it comes to taking action and effectively implementing strategies, QuestionPro CX's functionality may not offer the comprehensive capabilities required for seamless operationalization.

Don’t Take Our Word for It

The best way to really understand the actual performanceof a product or a company is to listen to the voice of customers.

What Did Real Platform Users Say?

*Based on verified reviews from real users on multiple platforms such as Gartner Peer Insights, Trust Radius, G2 and Software Advice.

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"Incredible delivery and company culture throughout our journey with Pisano. We were using another solution provider in feedback collection space when we met Pisano. From the first moment that we engaged with the whole team was there to have conversations beyond standard buyer-supplier relationship. We and how would we achieve our digital transformation goals were always at the heart of our conversations." 

Source: Gartner Peer Insights Reviews

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" (-) Doesn't allow for the level of customization required for a lot of projects "
" (-) Can be a little too simple, not complex enough"
" (-) Adding more capabilities for question types. "

Source: Trust Radius Reviews 

" (-) Great survey platform for small nonprofits. "
" (-) As our company has grown, QuestionPro has not necessarily been able to support us in the ways we need it to. Though the reporting capabilities are straightforward, they are a little archaic. "

Source: G2 Reviews

" (-) Definitely, it is not a system for professionals."

Source: Software Advice

Evaluation & Contracting

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pisano likes evolation

Evaluation & Contracting

XM_BIG

qualtrics dislike evaluation

Integration & Deployment

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pisano likes integration

Integration & Deployment

XM_BIG

qualtrics dislike integration

Service & Support

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pisano likes service support

Service & Support

XM_BIG

qualtrics dislike support

Product Capabilities

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pisano likes product

Product Capabilities

XM_BIG

qualtrics dislike product

Scores Under Detailed View

Pisano

Medallia

Overall Capability Score
Support for B2B
4.5 🏆
4.5
Support for B2C
4.8
4.8
Enabling Large Business
4.6
4.6
Support for B2B2C
4.7 🏆
4.6
Enabling Digital
4.7 🏆
4.5
Enabling On-site
4.7 🏆
4.6
Data Collection
4.9 🏆
4.6
Analysis and Insight
4.6 🏆
4.5
Enabling Customer Service
4.7
4.7
Enabling Sales
4.6 🏆
4.3
Enabling Marketing
4.7 🏆
4.3
Evaluation and Contracting
Pricing Flexibility
4.8 🏆
4.3
Ability to Understand Needs
4.8
4.8
Integration & Deployment
Ease of Deployment
4.8 🏆
4.6
Quality of End-User Training
4.8 🏆
4.6
Ease of Integration using Standard APIs and Tools
4.8 🏆
4.3
Availability of 3rd-Party Resources
4.7 🏆
4.5
Service & Support
Timelines of Vendor Response
4.9
4.9
Quality of Technical Support
4.8
4.8
Quality of Peer User Community
4.7 🏆
4.5

Would you like to learn why companies like Borusan Automotive (BMW) chose Pisano over QuestionPro CX?